You don't need to search for dozens of services for different processes and integrate them with each other — everything you are looking for is already in Bitrix24, ready to work from the start at a low price
Communications, documents, and workflows — everything you need to organize a full-scale online office
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Messenger
An unlimited number of group and individual work chats at your fingertips — as well as Open Channels, dialogues with external users, file sharing, and notifications.
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Working time and reports
Start, pause, or end your workday with a single click. Track working hours and generate reports on the fly.
Keep colleagues, clients, and contractors connected with high-quality video and audio, stable connections, and support for group calls of up to 48 people. Easily start a call directly from a task, a calendar event, or a post in the Company News feed.
Telephony, email, social networks, ad tracking, warehouses, payment, and delivery — Bitrix24 has it all
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Inventory, payment, and delivery
Everything you need for sales is already in the CRM. Manage inventory, sell products, and monitor stock levels. Issue invoices and arrange delivery directly from the deal card — your client can pay right within the dialogue with your company.
All essential CRM entities. Grow and detail your customer base, manage sales, and save correspondence and calls with clients directly in the CRM.
Clients, deals, leads, and sales quotes
Marketing
Send email and SMS campaigns, create advertising campaigns, and track the effectiveness of your marketing channels with Attribution (End-to-End Analytics). Everything you need for lead generation is at your service.
Tasks and projects
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Choose your view: Kanban, Gantt chart, or classic lists. Manage your task calendar, monitor deadlines, or create a custom execution plan. Use Scrum to streamline your project management.
Bring order to your assignments and work in the mode that suits you best
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Automation in tasks and projects
Set routine tasks in a single click. Use project templates with all subtasks included to deploy new projects instantly. Automation rules for sending emails, changing statuses, and reassigning responsible persons will help speed up work and get more done.
Assign task roles by designating creators, assignees, participants, and observers. Configure access permissions for tasks and their management: including creation, deadline updates, delegation, and more.
Effective project management methodologies
Website builder
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Your very own website in minutes, no developer or designer required, and ready to engage with clients immediately
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Responsive design for all screens
Websites are fully optimized for desktops, tablets, and smartphones — blocks adapt automatically to fit any screen size.
The website is created directly within the CRM. All visitors are tracked, and every inquiry is instantly routed to your sales managers.
Direct CRM integration
SEO optimization
The websites are fully SEO-ready: they are optimized, load quickly, and comply with search engine requirements.
Automation
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Minimum effort, maximum efficiency — this holds true both for using business automation tools and for configuring them
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Business processes
The tool simplifies internal document approval procedures. All vacation and travel requests, invoices, and contracts are automatically routed through the necessary approval chains.
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RPA
The built-in Kanban-based editor allows you to create approval chains in minutes without writing any code. Documents are routed through all stakeholders, who receive notifications to ensure they never miss their turn in the sequence.
Create tasks, schedule calls or meetings, change assignees, move deal stages, send emails or SMS, and set reminders for staff — this is just a fraction of what you can automate using automation rules and triggers.
( 1 ) Pre-project analysis
We analyze your company's specific business operations and provide actionable advice for improvement.
( 2 ) Audit
We identify the strengths and weaknesses of the upcoming project and work diligently to refine it.
( 3 ) Implementation
The finalized project is brought to life, with all necessary implementation steps and comprehensive employee training being carried out.
Bitrix24 implementation phases
Our specialization
CRM and HRM configuration
Professional configuration of CRM and HRM systems in Bitrix24 to optimize customer management, human resources, and business processes within a single, intuitive interface.
Custom API integration
Custom integration of external services and applications with Bitrix24 via API to ensure seamless automation and data exchange between systems.
Website development on Bitrix24 CMS
Development of modern websites on Bitrix24 CMS with full functionality, including design, content creation, and deep CRM integration.
Bitrix24 on-premise edition
Implementation and configuration of Bitrix24 On-Premise for total data control on your own server, offering advanced customization and enterprise-grade security.
Smart process automation (SPA) setup
Professional configuration of Bitrix24 Smart Process Automation (SPA) to create custom CRM entities and automate complex client scenarios, ensuring maximum flexibility and operational efficiency.
Business process analytics
Comprehensive business process analytics in Bitrix24 to monitor, evaluate, and optimize workflows using built-in reporting tools and interactive dashboards.
Bitrix24 user training
High-quality training for employees and administrators, featuring hands-on lessons in system configuration, CRM & HRM management, and integrations for maximum productivity.
Database architecture & design
Professional database architecture and configuration in Bitrix24 for structured data storage, seamless CRM integration, and high-speed data access within business processes.
Integration of HR EDM, PBX systems, and external bots with Bitrix24 to automate document workflows and telephony, enhancing communication efficiency and management control.
Bitrix24 case studies
Automated lead collection and notifications for international operations with guaranteed data security and compliance.
WeChat integration for Bitrix24
Automated data exchange between Sales and Accounting for real-time tracking of invoices and payments.
Afferent sales funnel design & optimization
Automated lead qualification from chats and social channels, delivering a 25% boost in sales efficiency.
Gratio Staff: lead generation & parsing
Automated PDF resume conversion powered by YandexGPT, delivering a 3x increase in candidate processing speed.
With years of hands-on experience, we deliver high-quality services and rapid implementation for projects of any complexity.
Gratio advantages
Following a successful implementation, we provide full guidance to help your team master the system and resolve any technical challenges.
Comprehensive maintenance & support
Our Bitrix24 implementations are handled by professionals with a deep understanding of the product’s core architecture and specifications
Leading Experts with Extensive Experience
We conduct a deep dive into every project to deliver solutions perfectly aligned with the client’s specific requirements
Custom turnkey implementation
Want to find the perfect plan? Leave your contact details, and we’ll get in touch to walk you through the pricing and help you choose the best option for your goals
Or feel free to explore the details on your own by visiting the official Bitrix24 website
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